Web Site Usability Checklist

Getting visitors to your web site is only half thevisible without scrolling up and down or from side to
battle. To be effective, your web site has to beside on screens set to 600 x 800 size?
structured to help visitors easily find their way- Does the site look good and work from both
around. If it isn't, visitors will click on to some otherNetscape and IE browsers (4.0 versions and up)
site and never give yours a second thought. Yet all it- Do you have alternate text tags under graphics (to
takes is some careful planning to make sure yourallow visitors who are blind or who have graphics
visitors can navigate your site without too muchturned off to find important links)?
difficulty. To be sure your site is easy to use, goFor ecommerce sites
through the site and ask yourself the questions in the- Can visitors tell immediately what you sell?
lists below. Then, show the site to someone who has- Can they quickly find products and product
never seen it before. Ask that person the answersdescriptions?
to the questions below, too.- Are there links to related products (accessories to
For all siteswear with a ladies suit, for instance)?
- Can visitors find information easily?- Can they tell what to click on to place an order?
- Is the navigation clear and consistent throughout- Can they find your phone number from every page
the site?in case they have a question?
- Does the back button always take them back to- Can they find your name and address, and fax
the preceding page?number?
- Can visitors bookmark individual pages?- Can they find your email address?
- Do the pages load quickly (10 to 20 seconds) on- Can they find price information?
standard modem connections?- Can they find information about the company and
- Can visitors easily find out who runs the site?its management?
- Can visitors easily find an email address to contact- Can they find any other important information you
if they have difficulties using the site?want them to have?
- Are the most important elements of your site