Web Site Accessibility and Web Standards -- Get More Visitors and Make More Money

Most website commissioners are not interested inparagraphs, from the way that content is presented
Web Standards or Web accessibility - that is clearopens up opportunities to create multiple 'views' of
from the results of DRC Research carried out in thethat content.
UK in 2004. The research highlighted the appalling lackAs a result, content can be optimized with less effort
of accessibility of most UK web sites - with 81%for delivery on hand-held devices, formatted for
labelled by researchers as 'impossible' to use by manyprinting or delivered to assistive devices such as
disabled people.screen readers.
So if you are a web developer, don't waste yourWhen the time comes around for a new design, it is
time trying to get clients excited by your ethicaleasier to substitute a new style sheet than to spend
approach. Instead just get on with the job ofhours changing hundreds of font tags and
creating accessible standards based websites -- andbackground colour attributes.
tell them you use development methods that will helpWeb standards means you don't waste time battling
them attract more visitors -- and help them makewith Browser quirks
more money.When using Web standards there is no need to
Use Web Standards -- money can be saved andproduce multiple versions of pages to cope with the
money can be madequirks of different browsers. The time and effort
Pages built using web standards tend to be smallerpreviously required to create and maintain 'browser
and they tend to load quicker. This leads to the firstsniffing' scripts can now be re-deployed to add value
and most obvious saving -- lower bandwidth costs.to the site for visitors.
What is not so obvious, however, is that fasterWeb standards helps you break free from
loading pages can also generate additional traffic andproprietary technologies
revenue. For example, when redesigned their siteUsing Web standards can free organisations from
using web standards they estimated they savedbeing captives of browsers dependent on proprietary
40,000 Gb of bandwidth per year -- but they alsotags and rendering behaviour. For example, IBM's
found that their advertising revenues increased. Themove to Open Source desktop clients has reportedly
quicker loading pages encouraged people to spendbeen held back due to their web based systems
more time on the site - and consequently advertisingbeing built on top of the non-standard Internet
revenues went up.Explorer web browser.
Accessible websites make more moneyLess errors in pages means less time dealing with
Julie Howell, Digital Policy Development Officer at thecomplaints
RNIB, talking about one of Tesco's websites -- aWithout working to standards - it is not possible to
website designed to provide easier access for blindcheck for markup errors; there are no rules to check
and visually impaired people,against. Standards base web pages can be checked
"Many fully-sighted people find Tesco's simplyagainst code validators such as the W3C validator -
designed Access site offers them a better userhighlighting any errors - and allowing you to get those
experience than any other supermarket website.errors fixed. If you website works for more people
Developed for vision-impaired users, it now takes aon more browsers you won't have to spend time
surprising £13 million a year, and seems toreplying to emails from people complaining your site
attract a much wider audience than originallydoesn't work.
intended."Content is future-proofed and compatible with older
Accessible websites attract more peoplebrowsers.
Apart from the 10 million Disabled people in the UKPages built using web standards will display more
and 50 million in America, accessible websites will beconsistently across browsers and platforms, including
easier to use by older people, people with slowolder browsers. Your content will not necessarily look
connections or older technologies and people with lowthe same in old 'non-standard compliant' browser but
literacy. Older people are the fastest growing groupthe bottom line is that the content will still be
of new users in many countries. As many olderavailable.
people have multiple impairments, accessible sites areGreater search engine visibility
likely to be more attractive to this group.Search engines are able to index web pages more
Disabled people and older people have money toaccurately if the content on those pages is well
spendstructured. For example, when keywords appear in
In the UK Disabled people have £50 billion ofpage headings many search engines give extra
disposable income, in the USA they have US$175weight to those words when indexing the page. A
billion. Older people currently control over 80% of theweb page where headings are improperly marked up
wealth of the UK. As was demonstrated by Tesco --is likely to suffer in the search rankings compared
making your website even a little more accessible notwith a page with the same content that is marked
only brings you good press -- it attracts the attentionup correctly. An accessible website will have
of the community of older people and disabled webalternative text for images and multimedia - and this
surfers - who spend their money on your websitewill provide more text be indexed by search engines.
rather than your competitors.Accessible websites designed using Web Standards
Web Standards means shorter development timesleads to real measurable benefits: more visitors,
and re-usable contentincreased income, decreased cost, greater search
Production and maintenance costs are lower whenengine visibility, faster loading and easier to use
content is package in highly structured ways, forpages. Sell the benefits to websites commissioners,
example, when standard (X)HTML is used. Separatingnot the ideology.
the structure of content, i.e., headings, lists, images,