How to Find the Right Web Design Company?

"A man's errors are his portals of discovery."bill, this is what he got:
What does the above quotation convey? To have a1. $400.00 - Placing "X's" on two pipes.
portal, you have to commit mistakes. Isn't that2. $4,600.00 - Knowing where to place the "X's".
funny? No, not at all. It may be a motivatingThe plant manager got what he paid for and
sentence, but in business it can turn out to beprobably a lot more. He had already used up more
doomsday for small start-ups with little investments.than that amount on his own staff not to mention
This article has been done especially for smallthe loss in revenue while the plant was shut down.
start-ups who want to make it in their respectiveFor him, securing the advisory services of a
fields and are planning to launch their website orconsultant was the right thing to do.
looking for a facelift or adding new functionalities toIt matters a lot if the company has a good
there existing site or aren't sure about their designexperience in diverse business domains and has
requirements.professionals and specialists from variegated
Choosing a Web Design Companybackgrounds. As such they will have an understanding
With a multitude of web designers and developersof different business verticals that may be an
out there, from freelancers, to agencies, to onlineadvantageous point for your website. Another
templates, how do you know what the right fit is forimportant factor is budget. What you pay is what
your company, and more importantly, for your goalsyou get - WYPIWYG. Never compromise with the
and objectives? Choosing a web design company isquality of your website just for saving few quick
not that a serious job. But choosing a good webbucks. In the long run you will end up on a losing side.
design company is a real serious challenge. People sayHave you ever imagined why American diamonds
that Internet has made business processes simplecost less and than real diamonds when at times it's
and global, but how about the complexities thatdifficult to differentiate between the two? It's
Internet offers which are unique. Just Search for theobvious - the brilliance and hardness of diamond. This
term "Good Web Design Firm" on Google, and itmakes another interesting point, you can get a
comes up with millions of results. For normal humancosmetic surgery done for your website for a lesser
being it's impossible to search through every result.cost, but it will lack the functionalities and
We will go through the entire process of selecting aeffectiveness. It can draw visitors but can not turn
Web Design and Development company in athem into business. So when you pay for something,
structured way.you definitely get a good deal in return.o Technology
STEP 1 - Planning- What is their technological competence? Does this
The first step involves defining your needs. Whilematch with your requirement? How many projects
searching for the right web designer, it is importantthey have worked on using the same? How
to have a clear idea what role your new Web site orfrequently their technology is upgraded- both in
a redesigned one will fill. Will it provide information toterms of software and hardware?o Deadlines - Has
your customers? Will it serve the needs of yourthe company carried out the projects in stipulated
employees? Or will it include an online shoppingtime? Time is one of the most important factors as
section so that you can sell your products to visitors?the longer it takes, the higher the input costs get.
Most Web designers will need to know theSome companies may offer you a shorter time
following:o The role of your new Web site.o Theperiod and may be ready with the design. But after
intended market or audience of your Web site.othat starts the long and torrid journey of finding and
Your budget.fixing bugs which may turn your visitors off.o
Take time to consider what you expect from yourResponsiveness - How promptly the company
Web site and the type of information you want toresponds to your queries? Does it listen to your
communicate to your potential clients before youqueries? Are they responsive to my suggestions and
approach your designer. This will save you and thequestions? Do they explain issues in ways you can
designer a considerable amount of time and effort.understand? Do they share your general vision for
STEP 2 - Searching and Creating a Primary listthe site? Are they interested in Return on
Searching is a vigorous process and does not requireInvestment for the web site? Do they possess the
any special skill other than diligence to effectivelyskills necessary to achieve your goals?o
come up with good results that fulfill yourCommunication Process - Poor communication is one
requirements. Just scan through directories, checkof the major bottlenecks for business processes.
Google listings on specific key word searches and askEnsure that the company with which you are working
for referrals from your friends or business partners.is comfortable with your language. Generally, English
It does not have to be a very extensive research(US/UK) is taken as the preferred language to
work.communicate with each other. What are the tools
Referral: Ask business acquaintances, friends, andand technologies they use for communicating? How
family which web design firm designed the websitewill they keep you updated with the developments
for their respective organizations, or if they canwith regards your project? These are some of the
otherwise recommend a web design firm.important factors that should be kept in mind while
Web sites: Determine the web design firm that isdeciding about the communication process while
responsible for the websites of organizations thatchoosing a Web Design partner.o Services - What are
you admire. These organizations may be yourthe other services that company can offer other
competitors, or in related or unrelated industries.than designing? What kind of value-added products
Sometimes the web design firm is included in the siteor services can the design firm offer?
credits, or is listed elsewhere on the website. If youAll these points will help you to narrow down to the
cannot find the credits on the site itself, feel free tolist of companies that may offer you viable solutions
contact the organization and ask which web designand help your cause. The next step involves inviting
firm is responsible for the website. This can also be aproposals from the short listed parties. Just check
good source for references for that web design firm.through as many cross references that you find
STEP 3 - Evaluating and Short listingjustifiable or will satisfy your curiosity. The more time
Once you have gathered a list of potential webyou will invest in this phase, the sweeter will be the
design firms you are ready to pare them down to areturns afterwards.
shortlist. This requires a bit of research work.oSTEP 4- Proposals
Portfolio - It's about the three C's - Credibility,Once you have selected your short-list of top web
Consistency and Capability. How consistent they are?development firms, request that they send you a
What are the parameters on which the company isproposal. Ask that their proposal include an overview
capable enough to fulfill your requirement? Are thereof your requirements and their proposed solution.
any testimonials that speak about their credibility? DoThis will help to determine which web design firm
the projects in the portfolio have a consistentunderstands your requirements best. Also ask that
quality? Have they consistently given good results ineach web design firm include a description of their
the given time frame? Has the Web design companydevelopment process and a price breakdown for the
provided solutions to other companies in yourvarious aspects of the website project.
industry? Have they dealt with similar challenges toSTEP 5 - Evaluating Proposals
those faced by your organization? These are someEvaluate each proposal individually on the basis of
important factors to consider. When you'vemerit. Take the following points into consideration:a)
narrowed your search to a few design sourcesWellness of the proposal.b) Respective strength and
(through recommendations, web directories, or yourweaknesses of the companies.c) Evaluate the
competitors' sites), evaluate their online portfolios andpresentation and format style.
their rate structure. A web site doesn't have to beSTEP 6 - Selecting the Company
flashy or animated to do its job. Browse sites theyAfter your organization has reviewed all proposals,
have built, check ease of navigation, organization ofcompare them with each other. How do they fare in
information, overall cleanliness and visitor-friendliness.terms of presentation? How do their processes
Also, consider hiring a firm that demonstrates someappear in terms of project management? Do they
familiarity with your type of business. Just go throughpresent scalability and/or upgrade paths for your
the success stories/case studies that have beenproject, which go beyond the needs of the
made available on their web site and corroborate theimmediate goals outlined?
credentials through references if possible.o ExperienceAfter going through all the above process, you should
and Fees - This is called the EF of web design firm.be able to zero in on to a particular company. If the
Experience and fees are very much inter-related. Thedoubt persists, establish communication process
general norm is the more experienced you are, thebetween the likely companies to understand their
more you are paid. This interesting story can tell youprocess and commitments.
what experience is all about.[NOTE: Avoid selecting an individual designer, on a
Once upon a time there was a steam generatingfreelance basis, to design and develop your
plant that was not producing much steam. After aorganization's Web site. It is rare to find a single
frustrating search for the cause, the plant manager,person capable of handling the combined visual and
in desperation, called in an expert. After only twotechnical elements that make an effective Web
hours on site, the expert found the problem andpresence. Additionally, by depending on an individual,
placed "X's" on two pipes that were causing theyour organization is at risk of losing its investment
problem, saying that they had to be removed. Whenshould anything occur to that one individual - or down
presented with the bill, the plant manager asked thethe road they simply can't find time to help when
consultant how he could charge $5,000.00 for onlyyou need it.
two hours of work. When he asked for an itemized